If you signed up for Wave Rural Connect services and picked your own router, the slowdown could be the router itself, especially if your router is 3 or more years old. The Wi-Fi industry is continually updating its technology to provide users with better performance, so new routers simply work better. They’re faster and offer more reliable connections.
WiFi standards have speeds that represent the maximum theoretical speed you can get for the different ratings. These speeds are not typically achievable in real-world conditions, as Wi-Fi signals are affected by obstacles in your home and interference from other devices in your home.
Bottom line: if you’re using an old router or modem, it may not be capable of providing the maximum speed supported by your Internet package. If this is the case, contact Wave Rural Connect Technical Support so we can get you the right Wave router or point you to the best alternative. If you don’t have Wave, call us at (833) 4WAVERC or go to our Home Page to find out more.
Contact our fast, friendly, and helpful Member Support or Technical Support teams if you have questions about your speed.
Member Support: (833) 4WAVERC
Technical Support: (888) 212-7626 and Email