When the sun is in a direct line with a satellite, solar radiation emitted by the sun interferes with satellite signals and causes a brief outage in reception. It is when the sun passes directly behind satellites transmitting video signals that these brief outages occur.
Sun outages occur every year, in Fall and Spring, and last approximately about a week each time. Fall outages for Wave customers are expected between October 5th and 14th, 2020. And could affect satellite signal for 10 minutes, or so, each day in this period.
You may experience a pixelated video, video freezing, or audio distortions during the sun outage.
The sun outage happens only during the day between 11 am and 5:30 pm— if there is no sun, there will be no interference. The outage is usually brief, lasting 5 minutes to 15 minutes. These outages only affect television channels distributed by satellite and do not affect the internet or phone.