Yes. Wave offers a Seasonal Hold option for $9.99 per month.
For hold periods totaling less than 6 months in a calendar year, you can pay $9.99 per month. All services will be set to a hold status and will not function while held. You will not need to return equipment and can call us at any time during business hours to reactivate services. Reactivation is usually the same day.
For periods totaling more than 6 months in a calendar year:
A full-service disconnect would be required.
All equipment would need to be returned to an Arkansas Valley Electric Cooperative office.
A $25 reconnect fee and/or a $50 truck roll fee may be charged.
At this time, our order system is an intake-based system. If your order has already been placed for more than a few days, it is best to call us at (833) 492-8372 to make changes. If you already have active service, it is faster to call or email us, as you will get a live representative during business hours.
100 Mbps, 300 Mbps, and Gigabit are maximum capacities. Speeds may be slower based on users accessing the line at the same time or using WiFi access. Gigabit speeds are “best-effort” and not guaranteed.
You must use the Optical Network Terminal (ONT) as the modem. The standard ONT functions as a modem that translates the light signals to standard data formats. You may use a third-party wireless router if you prefer.
Awesome Tip: If you choose our Managed Wi-Fi service, you are provided with an ONT that is a modem/Wi-Fi router combination.
You are not required to provide any equipment for internet service, and there is no fee for the ONT device. However, our Managed Wi-Fi and Ultimate Wi-Fi service include an Optical Network Terminal (ONT) that also has Wi-Fi routing capability.
